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The Most Important Lesson Every Manager Needs To Learn to Motivate Their People

Celia Fidalgo, PhD
4 min readJul 7, 2023

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Photo by fauxels

Most people aren’t good managers.

Typically people become managers because they’re good at their day-job. Once they have direct reports, they realize that management requires a ton of skills they don’t have. Without training or self-education, many will find themselves entirely unequipped.

That’s one reason bad bosses are so prevalent.

But there’s hope — managing well is a learnable skill.

I’ve been lucky to observe some highly skilled managers, and even luckier to be directly managed by some. There is one key thing they all do differently. It leads to a variety of consequences for increasing motivation and productivity.

Here it is:

Great managers believe in their direct reports and they show it

It’s dead simple.

They believe in what their direct reports are capable of.

I don’t mean naive or misguided wishful thinking — “I believe you can complete this financial model” when the person doesn’t have the skills.

Instead, they establish a realistic belief in their reports’ true abilities. More importantly, they convey that belief over time. One…

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Celia Fidalgo, PhD
Celia Fidalgo, PhD

Written by Celia Fidalgo, PhD

Head of Product @ Cambridge Cognition, Behavioral Scientist @ Irrational Labs, PhD in psych, I help businesses use consumer psychology to win customers.

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