I wonder if this is because you fundamentally have to make an assumption about how other people feel, when you really have no idea.

I can see people "crossing the net" when trying to be relatable. But it makes sense that it can so easily backfire.

Celia Fidalgo, PhD
Celia Fidalgo, PhD

Written by Celia Fidalgo, PhD

Head of Product @ Cambridge Cognition, Behavioral Scientist @ Irrational Labs, PhD in psych, I help businesses use consumer psychology to win customers.

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