I like this advice because it feels like a very genuine, human reaction to the situation.

“Nick, you need to call them and apologize. Profusely. Don’t even let them get a word in. Tell them you’re unbelievably sorry, and this is affecting you in a very personal way. Don’t stop apologizing until they insist you be quiet.”
I Made A Million Dollars By Saying Sorry
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Nick Freiling
Celia Fidalgo, PhD
·Follow
Feb 7, 2024
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I like this advice because it feels like a very genuine, human reaction to the situation. Someone hearing an apology like that would have to know but it's real.
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Written by Celia Fidalgo, PhD373 Followers
·112 Following
Head of Product @ Cambridge Cognition, Behavioral Scientist @ Irrational Labs, PhD in psych, I help businesses use consumer psychology to win customers.
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